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Royal Surrey Outpatient appointment wait times

As seen in the national media, there are increasing waiting times to be seen at the Hospital in all departments, including outpatient appointments. The Royal Surrey have said:


"We are experiencing a significant backlog in appointments for some of our services following our response to the Covid-19 pandemic. Please be assured that we are doing everything in our power to work through our lists to give you the help that you need.

Unless there has been a change in your symptoms, please do not contact your GP for an update on waiting times, or to ask them to speed up the process.

If you have any concerns or questions please use the contact details on your hospital letter, or if you do not have a letter with these contact details, our Patient Advice and Liaison Service (PALS) can answer your queries.


However, please note that the team cannot access this information about appointment waiting times directly, limiting the speed of their response.

We are working as hard as we can to serve our community and will be in touch with you as soon as we can.

Thank you for your understanding."

For an up to date estimate of how long it will take from being referred to being seen by the specialist team at the Royal Surrey, please click below:

Brenda the Vendor - The Pharmaself Machine!

Date Added: 8/2/23


Dr Graham Tyrrell

Dr Graham Tyrrell, who passed away last month, was a much loved and trusted GP to many generations of our community throughout his 41 years in practice.

At the time of his retirement, in 2016, Graham had been Senior Partner for many years and was valued and treasured by both patients and our team.  It is impossible to condense into mere words our feelings about Graham.  He was a friend, mentor, giver of fatherly advice,and a kind and caring doctor with an unflappable nature. In addition to these personal qualities, Graham was held in high esteem by his peers, colleagues and most of all his patients, for his outstanding ability as a doctor.

He created an ethos within the practice, still much in evidence, of kindness, striving for excellence, lifelong learning and a desire to retain the qualities of traditional General Practice.

We have been heartened to read numerous comments in the Book of Condolence at the Surgery which repeatedly cite themes of Graham's caring nature and his ability to put everyone at ease, no matter what turmoil surrounded them.  

In addition to his reputation as an outstanding local doctor Graham’s instrumental involvement with SALV (Shere And Local Villages charitable trust ) enabled, over the years an extension of patient services beyond those usually expected in a general practice setting.

We very much feel our responsibility as a practice to ensure his legacy remains. Graham was far more than a colleague to us.  We loved him. He always was, and will remain, part of the fabric of our building and we hope to create a fitting tribute to him in time.  We will never forget the difference he made to the lives of others and to our team.

We are hugely grateful for the years that Graham devoted to Shere Surgery and to our community. 

We very much hope his wife, Gill and his family can take some comfort from these sincere sentiments.

Rest in Peace Graham.


Dr Charlotte Knight, Dr Emma Watts, Dr Douglas Wardrop, Dr Marcus McEwan, Dr Helen Barnes

Brenda the Vendor - The Pharmaself Machine!

Date Added: 20/9/22


Charlie Hunt to Run London Marathon

Shere local Charlie Hunt and his brother are running the London Marathon this weekend! Charlie says:

"Hi, I'm Charlie Hunt and with the amazing support and care I get from Shere Surgery to fight my sarcoma, my brother and I are now running the London Marathon to raise funds for Sarcoma UK - a wonderful charity that gives wide-ranging support to victims of this disease and help fund programmes researching a cure. I would be incredibly grateful if you could support me online below. Thank you from the bottom of my heart xxx"

Brenda the Vendor - The Pharmaself Machine!

Date Added: 26/9/22


The Henry Smith Fund

Are you struggling financially? 

 - The Henry Smith Fund is an independent, local charity whose function is to provide financial help to people in need who are in the parish of Shere. 

 - This encompasses Gomshall, Holmbury St Mary, Peaslake, Shere, and a large part of Abinger Hammer.

 - It makes regular payments to some elderly residents whose sole source of income is the state pension.

- It can fund essential items which cannot be afforded e.g. White goods, cookers, buggies, and many others.

 - It also includes services  e.g. grants for legal help, badly needed holidays, nursery school fees, and psychiatric help

 - Grants are available for specific goods or services, normally up to £500 in any one year.

 - Regular cash payments may also be made to older people who are also finding it difficult to manage.

 - If you think you they might be able to help, please contact Mrs Kim Keeble: (07929396533)/ 01483 202869

Brenda the Vendor - The Pharmaself Machine!

Date Added: 1/8/21


Pharmaself in Shere  - A Case Study

We know that so many of you have been using the Pharmaself machine - aka "Brenda the Vendor"!

It was bought after an outpouring of generosity from the community and SALV  - please click the link below to learn more about how this wonderful innovation came into being.

Brenda the Vendor - The Pharmaself Machine!

Date Added: 1/8/21


Lord Lieutenant of Surrey Award for Shere Surgery and SALV

On Wednesday 21st July, Deputy Lord Lieutenant Jane Macaulay presented an award in regnotion of the support to the community during the pandemic.

SALV Chairman Adrian O'Loughlin wrote: 

"To receive this award on behalf of SALV is of course hugely flattering, but it is not lost on me that this is just the continuation of the work the SALV has done with the community and the surgery over many years, and this award is a testament to all the hard work that has been contributed  by trustees, village reps and the SALV Community."

Adrian O'Loughlin (SALV Chairman), Jane Macaulay (Deputy Lord Lieutenant),
Dr Charlotte Knight (Senior Partner, Shere Surgery)

Date Added: 29/7/21


Shere is shortlisted for Royal Society for Public Health Award

Shere has been shortlisted for the Health Equity Award from the Royal Society of Public Health for our Homelessness Project.

Lead Receptionist Elaine Jones, Lead Nurse Alison Bytheway, and Dr Emma Watts have been working hard together on this project and we are all proud to see their efforts being recognised with this prestigious accolade!


Date Added: 29/7/21


Shere is "2nd Best" Surgery in Surrey

Thank you to all of our wonderful patients. Delighted to have come 2nd, but all our GP colleagues locally are working their socks off too!

Bear with us through this time of unprecedented demand


Date Added: 29/7/21

Pharmacy Counter

Improvements in the dispensary

​​Our Dispensary has recently had changed to a new computer system so that almost all prescriptions are sent electronically. 


In the initial few months it may take longer for your prescription to be dispensed while we enter each patient onto the new system and work through the new process. The new system will have longer term benefits for both staff and patients and we ask for your understanding at this time.


If you have any queries then please speak to dispensary staff. 


Thank you.  


Date Added: 18/7/19

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SALV Autumn open evening and AGM

  • The autumn open evening was held Monday 4th November at the Abinger Hammer village hall.

  • Topics included 'Whats new at the surgery' by the doctors at the surgery and 'social prescribing explained' by Nicola Freeman our newly appointed Social Prescriber for the Guildford area. 

  • It was a well attended event, thank you everyone for coming!


Date Added: 17/10/19


Extended Hours - Improved Access to GPs

  • In a bid to improve access to GPs, we have changed our appointments system to AskmyGP to increase appointment availability and cut waiting times to see a clinician.

  • In addition we will be making Telephone appointments available on Saturday mornings. 

  • Please bear in mind that these appointments on Saturday are via the telephone only and we would not have the facilities for face-to-face appointments at this time.


Date Added: 10/9//19


Oarsome Display from Dr Watts at the nationals!


  • Our very own Dr Watts achieved the incredible feat of becoming GB Over 39 Ladies National Marathon Champion at the recent British Canoeing National Championships. 

  • In extremely tough conditions with very strong winds, she demonstrated her steely resolve and won the race way ahead of her fellow competitors.

  • A huge congratulations to her on this remarkable achievement!

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Date Added: 18/7/19


Dr Wardrop finishes London Marathon 2019


  • Dr Wardrop (pictured with fellow fundraiser Imy Bland) was among three runners who helped raise almost £10k for HASTE - the Heart and Stroke Trust Endeavour; completing it in 4h 32m

  • HASTE is local charity works within the Royal Surrey County Hospital to help treat and, crucially prevent, strokes  and heart attacks in local patients

  • We were all really touched by the generosity of our staff and patients  - Thank you very much indeed!

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Date Added: 7/5/19

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Are you a local artist?


  • Would you be interested in displaying your artwork at the surgery? We are looking for local artists who would be interested in using their art to brighten up the walls a little!

  • If you would like to get involved, please talk to Tamsin, Deputy Practice Manager

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Date Added: 29/4/19

Flexible Payment Planning

GPs' Earnings 2019-20

DATE ADDED: 08/4/20

All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs who worked for six months or more in Shere Surgery in the last financial year was £37,001 before Tax and National Insurance. This is for 8 part time GPs

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Date Added: 29/9/18


National Prize for Shere Community Gynaecology


  • The Community Gynaecology Project was warmly recognised in November as the team won The Women's Health Initiative Prize at the 2018 National General Practice Awards

  • The key people involved were Partners Dr Barnes and Dr Knight, and Practice Business Manager Cathryn Bovingdon but they noted that award reflected the hard work of all at Shere

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Date Added: 30/11/18


GP Survey Results


  • Shere Surgery was ranked the 8th best practice in Surrey (Approx. 300 practices) as based on the recent national NHS GP Patient Survey awards, and ranked 1st in our local area of Guildford and Waverley. 

  • Thank you to everyone who filled in the questionnaires that were sent out. The team are pleased to have done so well, but will continue to strive to improve on the service we offer so we can rise further up the rankings! 


  • CLICK HERE for further details

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Date Added: 29/8/18

Ear Exam

Microsuction service


  • Shere Surgery are now able to offer a microsuction service, in addition to ear irrigation, for a number of conditions including the removal of problematic ear wax. 

  • This is led by Dr McEwen, and you will need to be referred by a GP or practice nurse to take advantage of this service. 


  • This will avoid the need for referral to a hospital for the same procedure, providing a more convenient service for our patients. 

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Date Added: 29/4/18


Online Access to your Medical Record

We can now offer online access to your medical record.

If this is a service you are interested in please read the attached information and complete the form. There may be a cost for this service. 

You will then need to bring this into the surgery along with two forms of ID, one photographic and one proof of residence. Online Medical Access Record Application

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Date Added: 15/4/18

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GP Survey
local artist
online access
wardrop marathon
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