Appointments
Appointments using our AskmyGP service
Making a same day GP appointment
The easiest and fastest way to get any kind of help or appointment with a Doctor is to use askmyGP. It saves us time too, so please help us to help you.
Available between 06:00 and 16:00 - we respond in working hours, 08:30 to 16:00 Monday to Friday. Please can we ask that all contact must be online via the website unless unable to use the internet to free the phone lines for our vulnerable patients.
Please note, in order to maintain our same-day service (and thus avoid waits of several weeks!), we can only accept routine requests (ie non urgent) BEFORE 12PM each day. We will continue to accept urgent "on the day" requests during working hours - please continue to submit online (or please call 01483 202066 if after 4pm).
Sometimes due to staff shortages or days with greatly increased demand, it is necessary to accept only urgent cases earlier in the day.
As we are a same day service, if we receive a routine request after 12PM, we must ask for you to resubmit it on another day (one that is convenient for you) before 12PM - otherwise the sheer volume of requests becomes unmanageable! We can no longer hold your request to the following day, as we have previously tried to do this, but unfortunately then had to spend a significant amount of time on the phone trying to get in contact with patients who had forgotten they had put in a request the previous day, rather than seeing patients.
We will get back to you the same day - our response will be as quick as possible based on clinical need - NB: If it is after 16:00 and your need is URGENT, please call 01483 202066
To register, click on the link below and on the main screen select 'consult your GP', then 'Sign up as a new user' and fill in your details
When the practice is closed it is still possible to seek help via the NHS 111 service. The service is intended for medical problems that cannot wait until the practice reopens. You can call 111 when the surgery is closed or you can seek help online at www.111.nhs.uk
Tips to get the most out of the AskmyGP system:
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Contact us as early as possible in the day
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Name your preferred contact method, and keep your phone on you if expecting a call
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When expecting a call it may appear as the surgery number or a 'withheld number'
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If there are times in the day when you cannot talk or come to the surgery, then please let us know on the request to avoid disappointment
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For routine Nurse appointments then please call reception to book this.
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You can send a photo with your request which can be very helpful, especially with skin rashes
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Please do not send any sensitive photos of anyone under 18 years old